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Establish a secure Central Information Point

Recommendation 007 - In Progress

The Victorian Government establish a secure Central Information Point. Led by Victoria Police, it should consist of a co-located multi-disciplinary team with representatives from Victoria Police, the courts (registry staff), the Department of Health and Human Services and the Department of Justice and Regulation (Corrections Victoria) who are authorised to obtain information from their respective databases. A summary of this information should be available to the Risk Assessment and Management Panels, the recommended Support and Safety Hubs, the 24-hour crisis telephone service Safe Steps and the Men’s Referral Service to permit effective assessment and management of risk in individual cases.

What we are doing

The following activities have been completed as part of implementing this recommendation:

  • Family Safety Victoria (FSV) has established the Central Information Point (CIP) in partnership with Victoria Police, the Magistrates’ Court of Victoria, Corrections Victoria and the Department of Health and Human Services (partner agencies). Staff from FSV and these agencies work side by side to provide information about a perpetrator or alleged perpetrator of family violence into a consolidated report (CIP report) for family violence risk assessment and management.
  • CIP reports are used by practitioners at The Orange Door (previously referred to as Support and Safety Hubs) to support risk assessment and safety planning for adults and children affected by family violence. Information from the CIP is also used to help keep perpetrators accountable.
  • Since the CIP commenced (April 2018), it has produced more than 3,500 CIP reports, receiving ongoing positive feedback from The Orange Door.
  • Work is underway to create a CIP operating model that is scalable and sustainable to meet future demand and allow expansion of the service to Risk Assessment and Management Panels (RAMPs) and other services working across Victoria to keep adults and children affected by family violence safe.  

Where we are up to

FSV and the partner agencies are continuing to work together to refine and improve the CIP based on feedback from stakeholders, including The Orange Door.

The Orange Door consistently emphasised the value in having information consolidated into a single report and available in a timely manner. CIP reports have allowed action to be taken sooner to reduce risk and increase safety. The CIP has also enabled preventative work to occur, and has empowered decision making and increased self-determination for victim survivors.

Further development of the CIP will focus on increasing efficiency through system integration, allowing for increased capacity and expansion of the service. The development of a Business Case for an ongoing and sustainable CIP is in progress and will present options for an enduring investment in the CIP.


Forecast implementation date: 30 June 2020.

Who is leading the change

Family Safety Victoria